SECTION 18 – REFUND POLICY
LOVE ALLIANCE LLC wants you to be completely satisfied with the products and coaching services you have ordered, and our Online Client Services Team will be happy to assist you with eligible returns. If you have any problems with our products or services you have ordered, please contact our Online Client Services Team at [email protected]. Details of your legal right to cancel your order with us, and an explanation of how to do this, are set out below.
Refunds for Products
You may return products purchased via our Services to us and receive a full refund of the price paid for the products if you are not satisfied provided that you return the products to us within 14 days of the products being delivered to you.
If you want to return products to us, please tell us by contacting our Online Client Services Team at [email protected]. We will send you an email to confirm that we have received your return request. You may wish to keep a copy of this (and any emails you send to us) for your own records.
You will receive a full refund of the price you paid for the products and any applicable delivery charges you paid for. We will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which we receive the returned Products. We will refund you on the credit card or debit card that you used to pay.
You will be responsible for the cost of returning the products to us and return shipping fees are not refundable. You are solely responsible for taking reasonable care of the products until they are returned to us. We recommend that you return them to us using a recorded delivery service and that you keep proof of postage. We will be unable to provide you with a full refund if the products are not returned to us or if they are damaged when they arrive.
Refunds for Algorithm of Attraction
We hope that all users that purchase the Algorithm of Attraction (“Program”) have their personal life and love life transformed through the Program.
If, within fourteen days of signing up for the Program, you are not fully satisfied, you may be entitled to a refund of the money you’ve paid us under this Agreement for the Program less any external fees, subject to the following conditions: (i) you submit your refund request by 11:50 PM Eastern US Time on the 14th day after your purchase of the program; (ii) you provide all of your coursework as part of your request, which must be fully completed through the 14th day of the program (so we can be sure you gave it your all); and (iii) you provide information regarding why the program didn’t work for you as part of your request (so we can learn and improve). After you submit your materials, all refunds are within the company’s sole discretion as to whether to grant or deny the refund request. Do not enroll in The Algorithm of Attraction if you just want to “check it out.” We put an extraordinary amount of time and effort into this Program, and we expect you to do the same. The Algorithm of Attraction is for serious students ONLY!
Gifted memberships are not eligible for a refund.
For the Algorithm of Attraction alumni members who purchased The Algorithm of Attraction in any prior calendar year or month, the refund deadline according to your terms of purchase has passed and you are no longer eligible for a refund.
No Refunds for Membership
Generally, all charges for purchases and fees for our membership are non-refundable, and there are no refunds or credits for partially used membership periods for our coaching services. However, if we determine that you are not a good fit for the membership, we reserve the right to cancel or discontinue our membership services and we may provide you with a refund accordingly.
There is a no-hassle and cancel at any time for our membership services.
Refunds for Coaching Services
Generally, all charges for purchases and fees of our 1-1 coaching services are nonrefundable, and there are no refunds or credits for partially used membership periods for our coaching services. We may make an exception, at our sole discretion.
If you want to request a refund for our coaching services, please tell us by contacting our Online Client Services Team at [email protected]. We will send you an email to confirm whether you are eligible for such a refund request.
If we determine that we are not a good fit for you, we reserve the right to cancel or discontinue our coaching services and may provide you with a refund accordingly.
If you have any questions about our refund policies, please contact us via email at [email protected]