REFUND POLICY

LOVE ALLIANCE LLC wants you to be completely satisfied with the products and coaching services you have ordered, and our Online Client Services Team will be happy to assist you with eligible returns. If you have any problems with our products or services you have ordered, please contact our Online Client Services Team at team@apolloniaponti.com. Details of your legal right to cancel your order with us, and an explanation of how to do this, are set out below.

Refunds for Products

Only Products purchased on www.apolloniaponti.com may be returned. Except for the Algorithm of Attraction which has its own return policy. 

You may return Products to us and receive a full refund of the price paid for the Products if you are not satisfied provided that you return the Products to us within 30 days of the Products being delivered to you. 

If you want to return Products to us, please tell us by contacting our Online Client Services Team at team@apolloniaponti.com. We will send you an email to confirm that we have received your return request. You may wish to keep a copy of this (and any emails you send to us) for your own records.

You will receive a full refund of the price you paid for the Products and any applicable delivery charges you paid for. We will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which we receive the returned Products. We will refund you on the credit card or debit card that you used to pay.

You will be responsible for the cost of returning the Products to us. We’re sorry but return shipping fees are not refundable. You are responsible for taking reasonable care of the Products until they are returned to us. We recommend that you return them to us using a recorded delivery service and that you keep proof of postage. We will be unable to provide you with a full refund if the Products are not returned to us or if they are damaged when they arrive.

Refunds for Algorithm of Attraction 

The Algorithm of Attraction comes with a 14 Day Satisfaction Guarantee. Our hope is that your personal life and love life are transformed with the skills you develop in time through the Program. We also expect you to give the Program your very best effort. That’s why in order to be eligible for our 14 Day Satisfaction Guarantee, you must submit proof that you did the course work. 

You can participate in the Program for up to 14 days. If you do the full course work, don’t feel we’ve delivered on our promise, and email your work to team@apolloniaponti.com within 14 days of your purchase, we will promptly refund the money you’ve paid us under this Agreement less any external fees subject to the following conditions: 

Deadline to Apply for Refund. To be eligible for a refund, you must be an Algorithm of Attraction member who purchased the Algorithm of Attraction within 14 days of receipt and you must submit your request by 11:50 PM Eastern US Time on the 14th day after your purchase. The deadline exists because if you sign up for The Algorithm of Attraction, we want you to get started. If you don’t plan on starting right away but want to sign up this year, we’d love to have you, but definitely make sure this is the right investment for you, as the refund does have a firm deadline. 

Completed Course Work. We’ll ask for your completed coursework (to make sure you gave it a go) and ask what didn’t work for you (so we can learn and improve). You must email your course work to team@apolloniaponti.com before the deadline. 

Company Discretion. After you submit your materials, all refunds are within the company’s sole discretion as to whether to grant or deny the refund request. Do not enroll in The Algorithm of Attraction if you just want to “check it out.” We put an extraordinary amount of time and effort into this Program, and we expect you to do the same. The Algorithm of Attraction is for serious students ONLY! 

Gifted memberships are not eligible for a refund. 

For the Algorithm of Attraction alumni members who purchased The Algorithm of Attraction in any prior calendar year or month, the refund deadline according to your terms of purchase has passed and you are no longer eligible for a refund. 

Refunds for Membership 

Generally, all charges for purchases and fees for our membership are non-refundable, and there are no refunds or credits for partially used membership periods for our coaching services. There is a no-hassle and cancel at any time for our membership services. No refunds. We may make an exception, at our sole discretion. 

If you want to request a refund for our membership services, please tell us by contacting our online client service team at team@apolloniaponti.com. We will send you an email to confirm whether you are eligible for such a refund request. 

If we determine that you are not a good fit for the membership, we reserve the right to cancel or discontinue our membership services and may provide you with a refund accordingly. 

If you have any questions about our refund policies, please contact us via email at team@apolloniaponti.com

Voluntary Termination by You. You may delete your account or stop using the Service at any time. This action may be non-reversible and you may lose all, or some portion of, the data associated with your Account. Termination of your Account will not relieve you of any obligation that may have arisen prior to such termination, including the obligation to pay Fees.

Refunds for Coaching Services

Generally, all charges for purchases and fees of our 1-1 coaching services are nonrefundable, and there are no refunds or credits for partially used membership periods for our coaching services. We may make an exception, at our sole discretion. 

If you want to request a refund for our coaching services, please tell us by contacting our Online Client Services Team at team@apolloniaponti.com. We will send you an email to confirm whether you are eligible for such a refund request. 

If we determine that we are not a good fit for you, we reserve the right to cancel or discontinue our coaching services and may provide you with a refund accordingly. 

If you have any questions about our refund policies, please contact us via email at team@apolloniaponti.com